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Access the portal
Click the button above to open the Ombuds Office Portal for your campus.
Faculdade São Leopoldo Mandic
Ombuds Office: a channel for listening and institutional improvement
Ombuds Office
Aligned with the values, principles, and purposes of Faculdade São Leopoldo Mandic, the Mandic Ombuds Office is an institutional communication channel through which you can safely express your opinion and share your concerns, dissatisfactions, suggestions, and compliments on a wide range of matters related to the College, including those concerning São Leopoldo Mandic campuses.
The Ombuds Office is guided by confidentiality, discretion, impartiality, and impersonality, and aims to foster democratic communication between you and the College to strengthen relationships, increase transparency in the handling of institutional information, continuously improve services and activities, and support institutional planning.
OUVIDORIA
A Ouvidoria agora conta com um novo portal de atendimento
To submit your request - suggestion, compliment, complaint, report, or inquiry - access your campus Ombuds Office Portal.
On the portal, service is simple and secure: you submit your request, receive a protocol number, and track progress until completion.
Access the Ombuds PortalThe portal opens in a new tab in the Ombuds Office environment.
How to contact the Ombuds Office
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Submit your request
Enter the requested information and describe your request.
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Track the service
Save your protocol number and follow the portal instructions until you receive a response.
A partir de 6 de Dezembro, , as manifestações deixam de ser atendidas por e-mail e passam a ser recebidas exclusivamente pelo Portal de Ouvidoria, que reúne todo o atendimento em um único ambiente, com protocolo e acompanhamento.